Awards and Recognition

Take a look and see why so many flyers choose Hawaii's largest and longest-serving airline.

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U.S. Department of Transportation

#1 On-Time Performance

2004 - 2021
OAG Punctuality League

World's Most Punctual Airline

2014-2021
TRAVEL + LEISURE's World's Best Awards

Best U.S. Airlines


Best Food

Best Customer Service

2001, 2003, 2004, 2006, 2007, 2009, 2011 - 2022

2015

2016
Conde Nast Traveler Reader's Choice Awards

Best Domestic Airlines

2015-2021
Kayak Best Airlines Awards

Best Airline
Best Boarding
Best Comfort
Best Crew
Best Entertainment
Best Food


2018, 2020
2018, 2020
2018, 2020
2018, 2020
2018, 2020
2018, 2020-2021
Global Traveler Leisure Travel Awards

Best Leisure Airline

2014 - 2020
AMA Hawai’I Marketer of the Year Awards

Marketer of the Year
Best Integrated Marketing Campaign


2017
2017
TripAdvisor Travelers’ Choice Awards

Regional Airline – North America
Business Class – North America
Economy Class – North America


2018
2018
2018
Onboard Hospitality Awards

Best Onboard Beverage

2018
NewsWeek Best Customer Service Awards

Best U.S. Airline Customer Service

2018
Australian Travel Awards

Best Economy Class Airline of the Year

2018
Global Traveler GT Tested Awards

Best Frequent Flyer-Elite Level - Pualani Platinum

2013, 2015 - 2017
IFSA Compass Awards

Best In-Flight Beverage

2017
Incheon Airport Awards

Airline of the Year

2016-2017
Skytrax World Airline Awards

Best Airline Staff - North America

2016
Hawai'i Invasive Species Council

Business Leader Award

2015
Skifties Social Media Awards

Best Social Media Contest

2015
Travel Weekly Magellan Awards

Gold Magellan - Mea Ho'okipa
Silver Magellan - Extra Comfort


2014
2014
TheDesign Air Passenger Choice

Top 10 Airline Brands

2014