Awards and Recognition

Take a look and see why so many flyers choose Hawaii's largest and longest serving airline.

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U.S. Department of Transportation

#1 On-Time Performance

2004 - 2020
Kayak Best Airlines Awards

Best Airline
Best Boarding
Best Comfort
Best Crew
Best Entertainment
Best Food

2018, 2020
2018, 2020
2018, 2020
2018, 2020
2018, 2020
2018, 2020
TRAVEL + LEISURE's World's Best Awards

Best U.S. Airlines


Best Food

Best Customer Service

2001, 2003, 2004, 2006, 2007, 2009, 2011 - 2020

2015

2016
Global Traveler Leisure Travel Awards

Best Leisure Airline

2014 - 2018
Conde Nast Traveler Reader's Choice Awards

Best Domestic Airlines

2015-2018
Australian Travel Awards

Best Economy Class Airline of the Year

2018
NewsWeek Best Customer Service Awards

Best U.S. Airline Customer Service

2018
Onboard Hospitality Awards

Best Onboard Beverage

2018
TripAdvisor Travelers’ Choice Awards

Regional Airline – North America
Business Class – North America
Economy Class – North America

2018
2018
2018
AMA Hawai’I Marketer of the Year Awards

Marketer of the Year
Best Integrated Marketing Campaign

2017
2017
Global Traveler GT Tested Awards

Best Frequent Flyer-Elite Level - Pualani Platinum

2013, 2015 - 2017
IFSA Compass Awards

Best In-Flight Beverage

2017
Skytrax World Airline Awards

Best Airline Staff - North America

2016
Hawai'i Invasive Species Council

Business Leader Award

2015
Incheon Airport Awards

Airline of the Year

2016
OAG Punctuality League

World's Most Punctual Airline

2016
Skifties Social Media Awards

Best Social Media Contest

2015
Travel Weekly Magellan Awards

Gold Magellan - Mea Ho'okipa
Silver Magellan - Extra Comfort

2014
2014
TheDesign Air Passenger Choice

Top 10 Airline Brands

2014