HONOLULU – Jun. 9, 2009 - Hawaiian Airlines was once again the nation’s most punctual airline in April with an on-time performance of 91.1 percent, as reported today in the monthly Air Travel Consumer Report by the U.S. Department of Transportation (DOT).
Hawaiian also tied for the top spot in fewest flight cancellations at 0.4 percent, representing 26 cancellations out of 5,876 total flights in April.
In the category of baggage handling, Hawaiian had the industry’s second-highest ranking for April, with 1.89 mishandled baggage reports for every 1,000 passengers served.
In April, Hawaiian was also recognized as the nation’s #1 airline for overall service quality in 2008 in the 19th Annual Airline Quality Rating study, the most comprehensive report on airline performance and quality in the U.S.
Hawaiian is the largest provider of transpacific air service to Hawaii from the Western U.S., as well as the leading carrier for interisland service within Hawaii.
The DOT report covers 19 airlines, including nine carriers providing service to Hawaii, and is available online at http://airconsumer.ost.dot.gov/reports/atcr09.htm.
About Hawaiian Airlines
Hawaiian is the nation’s highest-ranked carrier for service quality and performance in 2008 in the 19th annual Airline Quality Rating study. Hawaiian has also led all U.S. carriers in on-time performance for each of the past five years (2004-2008) and has been an industry leader in fewest misplaced bags during that same period (#1 from 2005-2007, #2 in 2008) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian as the top domestic airline serving Hawaii.
Now in its 80th year of continuous service in Hawaii, Hawaiian is the state’s biggest and longest-serving airline, as well as the largest provider of passenger air service to Hawaii from the state’s primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides more than 160 daily jet flights within the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com.