Hawaiian averaged a 93.4 percent on-time performance ranking for the full year 2012, earning the top ranking in 11 of the 12 months and exceeding the industry average for the year by 11.5 percentage points. For the month of December, Hawaiian recorded a 93.3 percent on-time performance to lead the industry.
Hawaiian also had the industry's best overall results for fewest flight cancellations in 2012. With only 67 cancellations out of 74,109 total flights for the year, Hawaiian had a cancellation rate of less than one tenth of one percent. In December, Hawaiian ranked #1 for fewest cancellations with seven out of 6,071 total flights, or 0.1 percent.
In the category of oversales, or passengers denied boarding, which are reported quarterly, Hawaiian ranked third in 2012 for the lowest rate at 0.18 per 10,000 passengers, or 168 cases out of more than 9.4 million passengers.
Hawaiian provides daily nonstop service to Hawai'i from 11 gateway cities in
Hawai'i's largest and longest-serving carrier is also the leading provider of air service between the islands of Hawai'i.
Visit http://www.dot.gov/individuals/air-consumer/air-travel-consumer-reports to access the DOT's Air Travel Consumer Report for November ranking the nation's 15 largest carriers.
Hawaiian has led all U.S. carriers in on-time performance for each of the past nine years (2004-2012) as reported by the
Now in its 84th year of continuous service, Hawaiian is Hawai'i's biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawai'i from more U.S. gateway cities (11) than any other airline, along with service from
Keoni Wagner +1-808-838-6778, Keoni.Wagner@HawaiianAir.com