HONOLULU – Oct. 4, 2006 - For the fourth straight month, Hawaiian Airlines led the nation's carriers in August for both on-time performance and baggage handling, according to today's release of the U.S. Department of Transportation's (DOT) monthly Air Travel Consumer Report.
It was also the 34th consecutive month that Hawaiian has ranked as the nation's most punctual airline.
Hawaiian had the industry's best on-time performance during August with 95.7 percent of its flights arriving as scheduled. (To meet DOT standards, a flight must arrive within 15 minutes of schedule to be considered on time.).
Hawaiian was also ranked best in the nation for taking care of customers' luggage in August, with an industry-low 3.13 mishandled baggage reports for every 1,000 passengers flown.
In addition, Hawaiian ranked fourth nationally in fewest cancelled flights during August, with a score of 0.5 percent, representing just 25 cancellations out of 4,778 total flights. The airline also ranked third overall in consumer complaints, despite having only two complaints submitted to DOT during the month compared to the more than 548,000 passengers served.
The DOT report covers 20 airlines, including 10 carriers providing service for Hawaii. The full report is available online at http://airconsumer.ost.dot.gov/reports/atcr06.htm.
About Hawaiian Airlines
Hawaiian was the nation's number one carrier for on-time service, fewest flight cancellations and best baggage service reliability in 2005, according to reports by the U.S. Department of Transportation. Consumer travel surveys conducted by Condé Nast Traveler, Travel + Leisure, and Zagat all rank Hawaiian as the top domestic airline serving Hawaii.
Now in its 77th year of continuous service in Hawaii, Hawaiian is the state's biggest and longest-serving airline, and the second largest provider of passenger air service between Hawaii and the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities than any other airline (nine), as well as service to Australia, American Samoa and Tahiti. Hawaiian also provides approximately 100 daily jet flights among the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (AMEX and PCX: HA). Additional information is available at HawaiianAirlines.com.