New Position Will Maximize Technology Benefits for Service and Operations
HONOLULU –- Conveying its commitment to stay on the cutting edge of technology innovation, Hawaiian Airlines today announced the appointment of David Osborne to the newly created position of senior vice president – chief information officer (CIO).
Osborne will have a broad base of responsibilities to advance the company's business, including technology planning, resource management, service and support, and oversight of all projects undertaken by Hawaiian's Information Technology department.
Mark Dunkerley, Hawaiian's president and CEO, noted that a greater reliance on state-of-the-art information systems has been a key factor in Hawaiian's company-record success over the past two years. Having a chief information officer on board will allow Hawaiian to stay ahead of the curve by introducing new technologies to improve service and operations.
“Creating this new leadership position and adding the expertise of David Osborne underscores Hawaiian's commitment to stay atop the airline industry with our operations and customer service,” Dunkerley said. “Information technology is increasingly important to compete effectively and Hawaiian is aggressively utilizing it to our fullest advantage.”
Osborne joined Hawaiian on May 16, after spending the past 20 years developing and consulting on complex global information distribution systems for banks and financial services firms while based in New York City. He was most recently managing director/CIO for the investment companies at the Bank of New York and, before that, was managing director/CIO within the global markets division of Deutsche Bank.
Previously he was the chief technology officer and senior vice president for Plural/Dell Global Services, a technology consulting company.
Osborne studied in the United Kingdom at the University of Aston in Birmingham, and at Charles Keene University in Leicester.
About Hawaiian Airlines
Hawaiian Airlines, the nation's number one on-time carrier, is recognized as one of the best airlines in America. Readers of two prominent national travel magazines, Condé Nast Traveler and Travel + Leisure, have both rated Hawaiian as the top domestic airline serving Hawaii in their most recent rankings, and the fifth best domestic airline overall.
Celebrating its 76th year of continuous service, Hawaiian is Hawaii's biggest and longest-serving airline, and the second largest provider of passenger air service between Hawaii and the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities than any other airline. Hawaiian also provides approximately 100 daily jet flights among the Hawaiian Islands, as well as service to Australia, American Samoa and Tahiti.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (AMEX and PCX: HA). Additional information is available at HawaiianAirlines.com.