HONOLULU – October 24, 2013 – Hawaiian Airlines has appointed Patrick Cournoyer to the position of director - instructional delivery. In this role, he is responsible for producing and leading an effective training program that meets the operational and professional development needs of Hawaiian Airlines’ more than 5,000 employees.
“Patrick has a strong background in airline employee training which is important to our growing team as we continue to add new services for guests and expand our business in domestic and international markets,” said Jan Gouveia, Hawaiian Airlines managing director, training & development.
Cournoyer started his airline career as a flight attendant for US Airways in 1999, and has 14 years of combined airline and employee training experience. Prior to joining Hawaiian Airlines, he held various airline management positions in the areas of guest experience and inflight training at Virgin America. Other previous positions include start-up team specialist at Eos Airlines, Inc. and core learning facilitator at Starbucks Coffee Co.
He is a certified aviation medical instructor as well as a licensed private pilot.
About Hawaiian Airlines
Hawaiian Airlines has led all U.S. carriers in on-time performance for each of the past nine years (2004-2012) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.
Now in its 84th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. mainland. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, Taiwan, Australia, New Zealand, American Samoa, and Tahiti. New non-stop service will begin between Honolulu and Beijing, China in April 2014, subject to government approvals. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines).