HONOLULU – January 15, 2014 – Hawaiian Airlines has appointed Robin Sparling to the position of vice president - inflight services. She began work on January 13.
In this position, Sparling is responsible for overseeing inflight operations and training for Hawaiian Airlines’ more than 1,500 flight attendants, as well as the delivery of the airline’s award-winning onboard customer service. She reports to Charles Nardello, Hawaiian Airlines’ senior vice president - operations.
“Robin’s background and leadership will help us fulfill our commitment to delivering the best in-flight service in the industry as we continue to expand our business,” said Nardello.
Sparling brings 30 years of airline experience to Hawaiian Airlines. Prior to joining the company, she spent more than 20 years at American Airlines holding various management positions in the areas of operations, human resources, inflight service, customer service and training. Sparling started her career as a flight attendant for Eastern Air Lines before moving on to inflight instructor and supervisor roles, where she oversaw the training and management of the airline’s flight attendants.
Hawaiian Airlines’ signature inflight service, Mea Ho‘okipa (translation: I am host), has consistently proven to be a favorite of travelers to Hawai‘i, who get to enjoy the airline’s engaging presentation of the islands’ culture, people and Aloha Spirit throughout the flight from the moment they board the aircraft.
About Hawaiian Airlines
Hawaiian Airlines has led all U.S. carriers in on-time performance for each of the past nine years (2004-2012) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.
Now in its 84th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. mainland. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, Taiwan, Australia, New Zealand, American Samoa, and Tahiti. New non-stop service will begin between Honolulu and Beijing, China in April 2014, subject to government approval. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines).