HONOLULU – Hawaiian Airlines remained the nation's most punctual carrier in 2021, according to the U.S. Department of Transportation, marking the 18th straight year its guests have enjoyed the best on-time performance in the U.S. industry.
Hawaiian's flights averaged a 90.1 percent on-time rate in 2021, exceeding the U.S. industry average by nine percentage points.
“I am immensely grateful for all our teams who worked so hard to keep our guests at the forefront of everything they do,” said Peter Ingram, president and CEO at Hawaiian Airlines. “They overcame the continued operational challenges of the pandemic to once again deliver on our industry leading punctuality as we grew our U.S. domestic network, restored interisland flights and resumed international services, supported essential cargo transportation and charter flights, and served our local community with aloha. Our recovery is a testament to their tireless efforts, and I’m truly honored to be a part of this airline.”
Last year, Hawaiian expanded its North America presence with new nonstop service between Honolulu and Austin, Orlando and Ontario, California. as well as new service between Maui and Long Beach and Phoenix. The carrier also restored international services to American Samoa, Tahiti and Sydney.
The U.S. DOT's monthly Air Travel Consumer Report ranking the nation's 16 largest air carriers is available online at www.dot.gov/individuals/air-consumer/air-travel-consumer-reports.
About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and was named No. 1 U.S. airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.
Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Japan, South Korea, Sydney, and Tahiti. As a result of the COVID-19 pandemic, Hawaiian’s Auckland flights remain suspended.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.
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