Hawaiian Airlines Issues Consumer Fraud Alert

HONOLULU – June 10, 2010 - Hawaiian Airlines today issued a warning to consumers not to buy vouchers after finding cases of tickets purchased with stolen credit card information and resold to unsuspecting travelers.


“We want to alert consumers to this scam because we’ve become aware of someone selling travel vouchers and using other people’s credit card information to book tickets on Hawaiian and other carriers – including tickets to and from Las Vegas. These tickets are not being accepted at the airport,” said Keoni Wagner, Hawaiian’s vice president for public affairs. “The cases we’ve seen so far involve cut-rate tickets advertised on Craigslist, in 808 Classifieds and vouchers that have been circulated. Generally speaking, people should be wary of any tickets offered for sale through word of mouth or classified ads and should only purchase tickets directly from the airline or from reputable travel agents.


“We’re working closely with customers who have been victimized by this fraud to provide information to law enforcement in hopes of preventing other cases,” Wagner added.



About Hawaiian Airlines


Hawaiian is the nation’s highest-ranked carrier for service quality and performance in 2009 in the 20

th annual Airline Quality Rating study, having earned that distinction in three of the past four years. Hawaiian has also led all U.S. carriers in on-time performance for each of the past six years (2004-2009) and has been an industry leader in fewest misplaced bags during that same period (#1 from 2005-2007, #2 in 2008 and 2009) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the top domestic airline offering flights to Hawaii.


Now in its 81st year of continuous service for Hawaii, Hawaiian is the state’s biggest and longest-serving airline, as well as the largest provider of passenger air service to Hawaii from the state’s primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides more than 150 daily jet flights between the Hawaiian Islands.


Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at www.HawaiianAirlines.com.