HONOLULU – May 10, 2011 - Hawaiian Airlines had the airline industry’s #1 ranking for on-time performance of its flights during the month of March, as reported today by the U.S. Department of Transportation (DOT) with its monthlyAir Travel Consumer Report.
Hawaiian led the nation’s carriers in punctuality in March with 88.4 percent of its flights arriving as scheduled. Hawaiian also ranked third overall in fewest cancelled flights with 0.4 percent, or 23 cancellations out of 5,617 total flights.
The DOT’s report for March shows that for the first quarter of 2011, Hawaiian ranked second nationally for fewest oversales, or passengers denied boarding, at 0.12 percent for every 10,000 passengers carried, and third for fewest consumer complaints at 0.62 percent, representing 13 complaints versus 2.1 million passengers.
Hawaiian Airlines is the largest provider of air service to Hawaii from the Western U.S., as well as the leading carrier for interisland service between the islands of Hawaii.
The report covers 16 airlines and is available at http://airconsumer.ost.dot.gov/reports/atcr11.htm.
About Hawaiian Airlines
Hawaiian has led all U.S. carriers in on-time performance for each of the past seven years (2004-2010) as reported by the U.S. Department of Transportation. In addition, consumer surveys byCondé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the top domestic airline offering flights to Hawaii. Hawaiian was also the nation’s highest-ranked carrier for service quality and performance in the prestigious Airline Quality Rating
(AQR) study for 2008 and 2009.
Now in its 82nd year of continuous service in Hawaii, Hawaiian is the largest provider of passenger air service to Hawaii from the state’s primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to South Korea, Japan, the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides approximately 150 daily jet flights
between the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at www.HawaiianAirlines.com.