HONOLULU – Hawaiian Airlines, Hawai‘i's biggest and longest-serving airline, today became the first U.S. carrier to allow members in its loyalty program to redeem miles for a pre-travel COVID-19 test. HawaiianMiles members across the United States can redeem 14,000 HawaiianMiles to order a mail-in test kit by Vault Health, a state of Hawai‘i trusted testing partner.
“We remain dedicated to making testing for our guests as convenient and accessible as possible, so we’re incredibly pleased to extend our partnership with Vault Health to allow our HawaiianMiles members to purchase their at-home test kit with miles,” said Avi Mannis, senior vice president of marketing at Hawaiian Airlines.
The redemption offer will be available to HawaiianMiles members for a limited time only. Members who choose to redeem their miles for a test kit will receive a confirmation email which includes a link to order the COVID-19 mail-in test kit from the Vault Health website.
"Our at-home supervised saliva COVID test provides a safe, convenient and reliable result delivered pre-travel," said Vault Health Founder and CEO Jason Feldman. "We are excited to work with Hawaiian Airlines who continues to innovate on behalf of their customers making travel easier and safer for everyone."
The test kit, which is available for travelers of all ages including children, will be mailed to guests who will self-collect their saliva sample with assistance from a testing supervisor in a video call. The kit is then express shipped to a lab, which will process and analyze the sample and provide travelers their results electronically within 24 hours of receiving the sample for an overall turnaround time under 72 hours.
Learn more about Hawaiian’s testing options at HawaiianAirlines.com/COVIDTesting.
About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.
Now in its 92nd year of continuous service, Hawaiian is Hawai‘i's biggest and longest-serving airline. In 2019, Hawaiian offered nonstop flights between Hawai‘i and more U.S. gateway cities (13) than any other airline, along with service connecting the islands with Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. As a result of the COVID-19 pandemic, Hawaiian is offering an adjusted schedule of daily flights within the Hawaiian Islands, and between Hawai‘i and the U.S. mainland as well as Japan.
The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at HawaiianAirlines.com/KeepingYouSafe.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.
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