HONOLULU – Hawaiian Airlines has promoted Randy Medeiros to senior director - North America stations. In his new role, Medeiros will lead and direct all airport customer service operations at the airline’s 11 North American gateway cities. He fills a position that was previously held by Linda Srabian, who was recently promoted to managing director - Honolulu hub.
“Randy has done outstanding work in his many years with us and this promotion recognizes his efforts,” said Louis Saint-Cyr, Hawaiian Airlines vice president - customer service. “His excellent operational and customer service skills will help him lead our 11 North American stations as we continue our growth on the U.S. Mainland.”
Medeiros first joined Hawaiian Airlines as a ramp agent in 1974 and has 40 years of experience working in airline operations. During his tenure, he held several positions within the organization, including assistant station manager and senior ramp manager at the airline’s Honolulu hub. For the past 12 years, he served as Hawaiian Airlines’ station manager at Las Vegas McCarran International Airport. He also assisted the airline’s station staff in Maui, Kaua‘i and San Diego with safeguarding top operational performance and providing quality customer service.
Medeiros was born and raised in Līhu‘e, Kaua‘i and graduated from Kaua‘i High School.
About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 10 years (2004-2013) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.
Now in its 85th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. Mainland. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands, with a total of more than 200 daily flights system-wide.
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