Hawaiian Airlines Resumes Full Flight Schedule Friday, September 14

Hawaiian Receives FAA Exemption to Carry Cargo and Mail

HONOLULU, September 13, 2001 -- Hawaiian Airlines is resuming its full flight schedule on Friday, September 14, with approximately 170 interisland and transpacific flights.

"We want to thank our customers for their patience and understanding during these past few days," said Paul Casey, Hawaiian's vice chairman and CEO. "Our employees have been working hard to restore the best possible flight service, while being very deliberate about properly implementing the government's enhanced security measures."

With heightened airport security procedures now in place, the processing of passengers is requiring more time. Off-airport and curbside check-ins have been discontinued and all passengers are required to check in baggage at ticket counters. Also, boarding areas are reserved for ticketed passengers only.

The company recommends that customers plan on arriving at the terminal before their scheduled departure time for ticket and baggage check-in by at least 3 hours for transpacific flights, and 2 hours for interisland flights.

For reservations and flight information, customers can call Hawaiian's Reservation Department at the the following numbers:

24-hour Reservations:
U.S. Mainland and Canada: toll-free 1-800-367-5320
Interisland: toll-free 1-800-882-8811
Oahu: 838-1555

Travelers can also find the schedule of flights posted on Hawaiian's Web site at www.hawaiianair.com.

The company has also obtained a special exemption from the FAA's order banning cargo and mail from commercial flights. As of Friday, Hawaiian will be authorized to carry cargo and mail from "Known Shippers and Indirect Air Carriers" (defined as shippers and FAA-approved freight forwarders with established business relationships with the airline) with the exception of hazardous materials (HAZMAT) in, out, and throughout Hawaii.

Because of heightened security on access roads near airports, Hawaiian recommends that shippers coordinate pick-ups and deliveries with its cargo department by calling 1-877-HA-CARGO, or 835-3426 on Oahu.

Founded in Honolulu 71 years ago, Hawaiian Airlines is Hawaii's longest-serving and largest airline, and the nation's 12th largest carrier. The company provides award-winning service on approximately 150 jet flights daily among the islands of Hawaii and 16 flights a day between Hawaii and the U.S. mainland. Its South Pacific service links Honolulu with American Samoa and Tahiti. Additional information on Hawaiian Airlines, including previously issued company news releases, is available on the airline's Web site at www.hawaiianair.com.