Hawaiian Airlines to waive change fees for customers traveling between Honolulu and Auckland due to Tropical Cyclone Cook

HONOLULU – Hawaiian Airlines will waive reservation change fees for customers traveling on its Auckland flights between April 13 and April 15 due to Tropical Cyclone Cook.
Changes must be made prior to the departure of the originally scheduled flight for new travel on or before April 21.

All change fees will be waived provided that original flights were ticketed on or before April 13, based on seat availability and there is no change to origin or destination. Changes must be made by Hawaiian Airlines personnel through the Reservations department or at the airport.

Normal refund rules will apply.

Customers needing assistance should call Hawaiian Airlines’ reservations desk at the toll-free number 1-800-367-5320. Travelers are also advised to continue to monitor Hawaiian Airlines’ website at HawaiianAirlines.com for updates on status of flights this week.

For more information, please visit https://www.hawaiianairlines.com/alerts/tropical-cyclone-cook in the U.S. or https://www.hawaiianairlines.co.nz/alerts/tropical-cyclone-cook in New Zealand.

About Hawaiian Airlines

Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline, as well as the largest provider of passenger air service from its primary visitor markets on the U.S. Mainland.

Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 160 jet flights daily between the Hawaiian Islands, with a total of more than 200 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page.  For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.