Hawaiian Airlines to waive change fees for customers traveling between Honolulu and Japan due to Typhoon Talim

HONOLULU – Hawaiian Airlines will waive reservation change fees for customers traveling on its Tokyo (HND-Haneda and NRT-Narita) and Osaka (KIX-Kansai and ITM-Itami/codeshare) flights between Sept. 16 and Sept. 18 due to Typhoon Talim.

The change fee waiver applies to affected customers subject to the following conditions:

  • Ticket was issued on/before Sept. 14, 2017.
  • Affected flight(s) is/are originally scheduled for travel between Sept. 16 and Sept. 18, 2017.
  • Change must be rebooked and ticketed for new flights on/before Sept. 23, 2017.
    - For changes made to new flights on/before Sept. 23, 2017, any resulting difference in fare(s) will be waived provided the change is made to same class of service and there is no change in origin and destination.

Normal refund rules will apply. Customers needing assistance should call Hawaiian Airlines’ reservations desk at the toll-free number 1-800-367-5320 (U.S.) and (03) 6435-1179 (Japan). Travelers are also advised to continue to monitor Hawaiian Airlines’ website at HawaiianAirlines.com for updates on status of flights this week.

For more information, please visit https://www.hawaiianairlines.com/alerts/typhoon-talim in the U.S. or https://www.hawaiianairlines.co.jp in Japan.

About Hawaiian Airlines
Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page (Hawaiian Airlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

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