Hawaiian Airlines Update 3 - 9:30 a.m. HST
HONOLULU, September 12, 2001 -- Hawaiian Airlines has been advised by the Federal Aviation Administration (FAA) that all U.S. airports will remain closed until further notice. The company has cancelled all flights scheduled for today and is planning to be ready to resume service as soon as 6:00 a.m. HST tomorrow (September 13), pending official reopening of airports served by Hawaiian.
Travelers are advised that, once airports are reopened, increased security procedures will require more time for passenger check-in and boarding. Curbside check-ins have been discontinued and passengers are being asked to go to ticket counters to check in for their flights. Boarding areas will be reserved for ticketed passengers only. Hawaiian Airlines recommends that passengers plan to arrive at the airport three hours prior to their scheduled departure to accommodate these requirements.
Customers wishing to change reservations are asked to call a special toll free telephone number -- 1-888-222-1699 (or, on Oahu, 838-5444) -- for assistance rebooking their flights. Hawaiian is waiving change fees however, differences in fares will be collected for all customers scheduled to travel between September 11 through September 25, 2001. Call for further details.
Hawaiian is not accepting air cargo shipments until further notice.
Please continue to monitor news media outlets and this Web site for updated information about the status of airports and the resumption of commercial air service.