New E-Ticketing Agreement Boosts Hawaiian to 94 Percent Paperless
HONOLULU – Hawaii's largest airline has teamed up with the state's biggest international carrier to offer unprecedented customer convenience for travel within the islands.
Hawaiian Airlines and Japan Airlines have jointly launched interline e-ticketing for their mutual customers and enhanced the process for making Hawaii flight connections, most notably for interisland flights between Oahu, Maui, Kauai and Hawaii's Big Island.
Hawaiian is only the second U.S. carrier to establish an interline e-ticketing agreement with Japan Airlines.
Interline e-tickets are being issued by Japan Airlines and Hawaiian through their respective reservation centers, at airport and ticket offices, and via travel agencies. Customers flying from Japan to Hawaii now purchase a single e-ticket, check in once at the originating airport, receive boarding passes for any connecting flights aboard Hawaiian to the Neighbor Islands or Western U.S., and pick up their luggage at the final destination.
With Japan Airlines being Hawaiian's largest provider of international travelers, Hawaiian is nearly paperless with its ticketing, issuing e-tickets to 94 percent of its total customers.
Hawaiian has secured interline e-ticketing agreements with all major carriers providing connections for domestic and international travelers, including American, United, Northwest, Alaska, America West, Delta, Continental, ATA, and British Airways.
About Hawaiian Airlines
Hawaiian Airlines, the nation's number one on-time carrier, is recognized as one of the best airlines in America. Readers of two prominent national travel magazines, Condé Nast Traveler and Travel + Leisure, have both rated Hawaiian as the top domestic airline serving Hawaii in their most recent rankings.
Celebrating its 76th year of continuous service, Hawaiian is Hawaii's biggest and longest-serving airline, and the second largest provider of passenger air service between Hawaii and the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities than any other airline. Hawaiian also provides approximately 100 daily jet flights among the Hawaiian Islands, as well as service to Australia, American Samoa and Tahiti.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (AMEX and PCX: HA). Additional information is available online at HawaiianAirlines.com.
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