HONOLULU – Oct. 2, 2008 - Hawaiian Airlines finished the month of August as the nation’s top-ranked carrier for on-time performance and baggage handling, according to the monthly Air Travel Consumer Report issued today by the U.S. Department of Transportation (DOT).
“Our employees continue to do a fantastic job of keeping Hawaii’s travelers on schedule and provide a service level unmatched nationwide,” said Mark Dunkerley, Hawaiian’s president and CEO.
During August, the DOT reported that 92.3 percent of Hawaiian’s flights arrived as scheduled, leading all carriers nationally and topping the industry average by nearly 14 percentage points. (To meet DOT standards, a flight must arrive within 15 minutes of schedule to be considered on time.)
The DOT also ranked Hawaiian as the industry’s #1 carrier for fewest misplaced bags in August. Hawaiian averaged an industry-low 2.89 mishandled baggage reports for every 1,000 passengers.
The DOT report covers 19 airlines, including nine carriers providing service to Hawaii. The report is available online at http://airconsumer.ost.dot.gov/reports/atcr08.htm.
About Hawaiian Airlines
The nation’s top-ranked airline for service in the 2007 Airline Quality Ratings, Hawaiian has led all U.S. carriers in on-time performance for each of the past four straight years (2004-2007) and in fewest misplaced bags for the past three years (2005-2007) as reported by the U.S. Department of Transportation.
Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian as the top domestic airline serving Hawaii.
Now in its 79th year of continuous service in Hawaii, Hawaiian is the state’s biggest and longest serving airline, as well as the second largest provider of passenger air service between the U.S. mainland and Hawaii. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides approximately 150 daily jet flights among the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com.