HONOLULU – Aug. 5, 2008 - Hawaiian Airlines was America’s leader for punctuality in June as reported today by the U.S. Department of Transportation (DOT) with its monthly Air Travel Consumer Report.
Hawaiian had 92.2 percent of its flights arrive on schedule during June, which was 21.4 percentage points better than the industry average of 70.8 percent. (To meet DOT standards, a flight must arrive within 15 minutes of schedule to be considered on time.)
Mark Dunkerley, Hawaiian’s president and CEO, said Hawaiian’s performance was particularly noteworthy since the airline has been flying at full capacity without a spare aircraft in reserve since April.
“I’m proud of how our employees have kept Hawaiian atop the industry and Hawaii’s travelers moving efficiently in spite of the intense operational demands these past few months,” said Dunkerley.
Complementing Hawaiian’s ability to keep customers on time was a national #2 ranking for fewest cancelled flights in June at 0.3 percent, representing only 17 cancellations out of 5,301 total flights.
Hawaiian ranked third nationally in June for fewest misplaced bags, with 3.73 mishandled baggage reports for every 1,000 passengers. Year-to-date Hawaiian is ranked #1 with an average score of 3.14 mishandled baggage reports per 1,000 passengers through the first six months.
Oversales are reported quarterly and in this area Hawaiian finished second nationally for fewest passengers denied boarding at 0.09 percent for every 10,000 passengers served in the second quarter.
The DOT report covers 19 airlines, including nine carriers providing service to Hawaii. The report is available online at http://airconsumer.ost.dot.gov/reports/atcr08.htm.
About Hawaiian Airlines
The nation’s top-ranked airline for service in the 2007 Airline Quality Ratings, Hawaiian has led all U.S. carriers in on-time performance for each of the past four straight years (2004-2007) and in fewest misplaced bags for the past three years (2005-2007) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian as the top domestic airline serving Hawaii.
Now in its 79th year of continuous service in Hawaii, Hawaiian is the state’s biggest and longest serving airline, as well as the second largest provider of passenger air service between the U.S. mainland and Hawaii. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides approximately 150 daily jet flights among the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional
information is available at HawaiianAirlines.com.
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