HONOLULU – October 12, 2010 - Hawaiian Airlines recorded the best results in August among the nation’s airlines for punctuality, fewest flight cancellations, and fewest mishandled baggage reports, as reported today in theAir Travel Consumer Report issued by the U.S. Department of Transportation (DOT).
Hawaiian ranked #1 nationally in all three categories led by its performance as the nation’s best on-time airline in August, with 95.6 percent of its flights arriving on schedule.
Hawaiian also earned the industry’s top ranking for fewest cancelled flights during the month with only four cancellations out of 6,349 total flights, or less than 0.1 percent, and the lowest rate of mishandled bags with 1.61 mishandled baggage reports for every 1,000 passengers served.
Hawaiian Airlines is the largest provider of air service to Hawaii from the Western U.S., as well as the leading carrier for interisland service between the islands of Hawaii.
The DOT report covers 18 airlines, including eight carriers providing service to Hawaii, and is available online at http://airconsumer.ost.dot.gov/reports/atcr10.htm.
About Hawaiian Airlines
Hawaiian is the nation’s highest-ranked carrier for service quality and performance in 2009 in the 20th annual Airline Quality Rating study, having earned that distinction in three of the past four years. Hawaiian has also led all U.S. carriers in on-time performance for each of the past six years (2004-2009) and has been an industry leader in fewest misplaced bags during that same period (#1 from 2005-2007, #2 in 2008 and 2009) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the top domestic airline offering flights to Hawaii.
Now in its 81st year of continuous service for Hawaii, Hawaiian is the state’s biggest and longest-serving airline, as well as the largest provider of passenger air service to Hawaii from the state’s primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to the Philippines, Australia, American Samoa, Tahiti, and, in the coming months, Japan and South Korea. Hawaiian also provides more than 150 daily jet flights between the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at www.HawaiianAirlines.com.