HONOLULU – May 7, 2008 - Hawaiian Airlines has been ranked as the nation's #1 carrier for on-time performance and baggage handling in March, this according to the monthly Air Travel Consumer Report issued today by the U.S. Department of Transportation (DOT).
Hawaiian had the best on-time record nationwide in March with 94.5 percent of its flights arriving
as scheduled, which was 22.9 percentage points above the industry average of 71.6 percent. Hawaiian has
been the nation's most punctual carrier for 45 of the past 53 months dating back to November 2003. (To
meet DOT standards, a flight must arrive within 15 minutes of schedule to be considered on time.)
Hawaiian also ranked as the airline industry's #1 carrier in March for fewest misplaced bags, with
only 2.44 mishandled baggage reports for every 1,000 passengers.
In the category of oversales, which are reported quarterly, Hawaiian finished second overall for
fewest passengers denied boarding, with a score of 0.09 percent for every 10,000 passengers served during
first quarter 2008.
Hawaiian ranked third nationally in March for fewest cancelled flights at 0.8 percent, representing
36 flight cancellations out of 4,705 total flights.
The DOT report covers 19 airlines, including nine carriers providing service to Hawaii. The report
is available online at http://airconsumer.ost.dot.gov/reports/atcr08.htm.
About Hawaiian Airlines
The nation's top-ranked airline for service in the 2007 Airline Quality Ratings, Hawaiian has led all U.S. carriers in on-time performance for each of the past four straight years (2004-2007) and in fewest misplaced bags for the past three years (2005-2007) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian as the top domestic airline serving Hawaii. Now in its 79th year of continuous service in Hawaii, Hawaiian is the state's biggest and longestserving airline, as well as the second largest provider of passenger air service between the U.S. mainland and Hawaii. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides approximately 155 daily jet flights among the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (AMEX: HA). Additional information is available at HawaiianAirlines.com.