HONOLULU – July 07, 2011 - Hawaiian Airlines ranked #1 among the nation’s carriers for on-time performance in May, as reported today by the U.S. Department of Transportation (DOT) with its monthlyAir Travel Consumer Report.
Hawaiian’s flights arrived on schedule 91.4 percent of the time during May to top all airlines and also exceed the industry average by 14.3 percentage points.
In addition, Hawaiian ranked second overall for fewest consumer complaints at 0.41 percent, with the DOT reporting only three complaints compared to the more than 737,000 passengers served in May.
Hawaiian Airlines is the largest provider of air service to Hawaii from the Western U.S., as well as the leading carrier for interisland service between the islands of Hawaii.
The report covers 16 airlines and is available at http://airconsumer.ost.dot.gov/reports/atcr11.htm.
About Hawaiian Airlines
Hawaiian has led all U.S. carriers in on-time performance for each of the past seven years (2004-2010) as reported by the U.S. Department of Transportation. In addition, consumer surveys byCondé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian the top domestic airline offering flights to Hawaii. Hawaiian was also the nation’s highest-ranked carrier for service quality and performance in the prestigious Airline Quality Rating
(AQR) study for 2008 and 2009.
Now in its 82nd year of continuous service in Hawaii, Hawaiian is the largest provider of passenger air service to Hawaii from the state’s primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to South Korea, Japan, the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides approximately 150 daily jet flights between the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at www.HawaiianAirlines.com.