HONOLULU – Jun. 4, 2007 - Hawaiian Airlines recorded the nation's best scores for baggage handling and fewest cancelled flights in April, according to the monthly Air Travel Consumer Report released today by the U.S. Department of Transportation (DOT).
Hawaiian had the airline industry's top ranking for fewest misplaced bags at 2.75 bags for every 1,000 customers during April. Hawaiian was also the nation's #1 carrier for baggage handling in 2005 and 2006.
Additionally, Hawaiian reported the industry's best score for fewest cancelled flights at 0.2 percent, representing only 11 cancellations out of 4,565 total flights in April.
Hawaii's biggest and longest-serving carrier had 95.1 percent of its flights arrive on time during April, ranking second nationally. (To meet DOT standards, a flight must arrive within 15 minutes of schedule to be considered on time.)
The DOT report covers 20 airlines, including 10 carriers providing service for Hawaii. The full report is available online at http://airconsumer.ost.dot.gov/reports/atcr07.htm.
About Hawaiian Airlines
The nation's top-ranked airline for service in the 2007 Airline Quality Ratings, Hawaiian also led all U.S. carriers in on-time performance for 2004, 2005 and 2006 (including a record 36 consecutive months from November 2003 to October 2006,) and in fewest misplaced bags for 2005 and 2006, as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure, and Zagat all rank Hawaiian as the top domestic airline serving Hawaii.
Now in its 78th year of continuous service in Hawaii, Hawaiian is the state's biggest and longest-serving airline, as well as the second largest provider of passenger air service between the U.S. mainland and Hawaii. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities than any other airline (nine), as well as service to Australia, American Samoa and Tahiti. Hawaiian also provides approximately 100 daily jet flights among the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (AMEX: HA). Additional information is available at HawaiianAirlines.com.