HONOLULU – Sept. 08, 2009 - Hawaiian Airlines was the nation’s most reliable airline in July, earning #1 rankings for both on-time performance and fewest flight cancellations in the U.S. Department of Transportation’s (DOT) monthly Air Travel Consumer Report issued today.
Hawaiian recorded an on-time performance rate of 93.6 percent for the month of July, exceeding the industry average of 77.6 percent by 16.0 percentage points.
Complementing its punctuality, Hawaiian also had the industry’s lowest cancellation rate at 0.1 percent, the result of only four cancellations out of 6,645 total flights in July.
Hawaiian ranked second among all carriers for baggage handling, with an average of two mishandled baggage reports for every 1,000 passengers.
Hawaiian is the largest provider of air service to Hawaii from the Western U.S., as well as the leading carrier for interisland service among the islands of Hawaii.
The DOT report covers 19 airlines, including nine carriers providing service to Hawaii, and is available online at < A http://airconsumer.ost.dot.gov/reports/atcr09.htm.
About Hawaiian Airlines
Hawaiian is the nation’s highest-ranked carrier for service quality and performance in 2008 in the 19th annual Airline Quality Rating study. Hawaiian has also led all U.S. carriers in on-time performance for each of the past five years (2004-2008) and has been an industry leader in fewest misplaced bags during that same period (#1 from 2005-2007, #2 in 2008) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and Zagat have all ranked Hawaiian as the top domestic airline serving Hawaii.
Hawaiian will mark 80 years of continuous service for Hawaii on November 11, 2009. Hawaiian is the state’s biggest and longest-serving airline, as well as the largest provider of passenger air service to Hawaii from the state’s primary visitor markets on the U.S. mainland. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities (10) than any other airline, as well as service to the Philippines, Australia, American Samoa, and Tahiti. Hawaiian also provides more than 160 daily jet flights within the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com.